Effective Date: 3rd June 2025
Website: www.astrumurgentcare.com

These Terms and Conditions govern your access to and use of the Astrum Urgent Care website. By using this website, you agree to comply with and be bound by the following terms. If you do not agree, please do not use this site.

1. About Us

Astrum Urgent Care is operated by Astrum Medical Ltd, a UK-based healthcare provider offering private urgent care, diagnostics, and wellness services from its clinic in Knightsbridge, London.

Contact:
Email: info@astrummedical.com

2. Medical Disclaimer

For life-threatening conditions, please call 999 or visit your nearest emergency department immediately.

Astrum Urgent Care is not a replacement for emergency or intensive care services.

Our services are not suitable for:

• Pregnant women

• Infants under 1 month of age

These exclusions will be clearly stated across all patient-facing communications and booking platforms.

Content on this website is provided for general information only and does not constitute medical advice. You must consult a qualified healthcare professional for medical concerns or treatment.

3. Use of This Website

You may:

• View pages and access services made available for public use.

• Book appointments through the site, where available.

You may not:

• Copy, reproduce, or exploit site content for commercial purposes.

• Introduce viruses, malware, or harmful code.

• Access parts of the site not intended for public use.

• Use the website in a way that breaches applicable laws or regulations.

We may restrict access, remove content, or suspend parts of the website at any time.

4. Intellectual Property

All content, trademarks, logos, text, images, video, and design on this website are owned by or licensed to Astrum Medical Ltd. Reproduction, distribution, or copying of any content without prior written consent is prohibited.

5. Third-Party Links

This website may contain links to external sites not operated by Astrum Medical Ltd. We are not responsible for their content, policies, or accuracy and inclusion does not imply endorsement.

6. Booking and Payments

• Appointment bookings made via the website are subject to availability and confirmation.

• Prices for consultations, treatments, and diagnostics will be provided at the time of booking.

• Online payments are processed via secure third-party payment gateways.

• A full list of charges, cancellation terms, and membership benefits is available upon request or at the time of booking.

7. Liability

We aim to ensure the website is accurate and accessible but do not guarantee its availability or completeness at all times.

Astrum Medical Ltd is not liable for:

• Any reliance placed on information on this website

• Losses arising from system failures, cyber incidents, or website downtime

• Any indirect, special, or consequential loss or damage

This does not limit liability for death or personal injury caused by our negligence.

8. Privacy and Cookies

Use of this website is subject to our Privacy Policy, which explain how personal data is collected, used, and stored in compliance with the UK GDPR and Data Protection Act 2018.

9. Modifications

We may update these Terms & Conditions at any time without notice. Any changes will be effective immediately upon posting. Continued use of the site implies acceptance of the updated terms.

10. Jurisdiction

These terms are governed by the laws of England and Wales. Any disputes arising in connection with the use of this website will be subject to the exclusive jurisdiction of the English courts.

Contact
Astrum Medical Ltd
Email: info@astrummedical.com
Knightsbridge, London, UK